Privacy Policy
Last updated: 10 September 2026
This Privacy Policy explains how Deep Impact Pte Ltd (“we”, “us”, “our”) collects, uses, discloses and protects personal data through kennethkwan.com (this “Website”), and through the enquiries, bookings and communications that follow from it. It is issued in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).
By using this Website, submitting an enquiry or booking form, or otherwise providing information to us, you consent to the collection, use and disclosure of your personal data as described here. This Policy may be updated from time to time; the “Last updated” date above will change when it is.
Personal data we collect
Information you give us. When you complete an enquiry, speaking-booking or newsletter form on this Website, we collect the details you enter. Depending on the form, this includes your name, email address, telephone number, organisation, event details and the content of your message.
Information collected automatically. When you visit this Website we automatically receive technical information including your IP address, browser type and version, device type, operating system, referring page, the pages you view, and the dates and times of those visits.
We do not knowingly collect personal data from children, and we do not collect sensitive categories of personal data through this Website.
How we use it
- To respond to your enquiry and to discuss, arrange and deliver keynote, workshop, facilitation and coaching engagements
- To send you information you have asked for, including newsletters and resources where you have opted in
- To operate, secure, maintain and improve this Website
- To understand how the Website is used, so that we can improve its content and structure
- To comply with legal, regulatory and accounting obligations
We do not sell your personal data.
Cookies, analytics and advertising
This Website uses cookies and similar technologies. Some are necessary for the site to function, including caching and security. Others support the following services:
- Google Tag Manager: manages the tags listed below
- Google Analytics 4: measures Website usage in aggregate. IP handling and retention follow the settings configured for this property
- Google Ads: measures the performance of our advertising and may support remarketing audiences
- Google reCAPTCHA: protects our forms from automated abuse. Its use is subject to the Google Privacy Policy and Terms of Service
You can block or delete cookies through your browser settings, and you can opt out of Google Analytics using the Google Analytics opt-out browser add-on. Blocking cookies may affect how parts of this Website work.
Who we share it with
We disclose personal data only as follows:
- Service providers acting on our instructions: website hosting, email delivery, analytics, advertising measurement, cloud storage, and the internal tools we use to manage enquiries and bookings
- Within our own organisation: including our related site deepimpactonline.com, where an enquiry concerns our corporate training, coaching or consulting services
- Where required by law: to comply with legal obligations, court orders or lawful requests from public authorities, or to establish, exercise or defend legal claims
Transfers outside Singapore
Some of our service providers process data outside Singapore. Where personal data is transferred abroad, we take reasonable steps to ensure it receives a standard of protection comparable to that required under the PDPA.
Retention
We keep personal data only for as long as it is needed for the purposes described above, or for as long as required by law. Enquiry and booking records are retained for the duration of the client relationship and for a reasonable period afterwards for legal, accounting and reference purposes. Where data is no longer needed for any legal or business purpose, we cease to retain it or remove the means by which it can be associated with you.
Security
We apply reasonable administrative, technical and physical safeguards to protect personal data against unauthorised access, collection, use, disclosure, copying, modification or disposal. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights
Under the PDPA you may request access to the personal data we hold about you and information about how it has been used or disclosed in the past year; request correction of any error or omission; and withdraw your consent to our continued collection, use or disclosure of your personal data. Withdrawing consent may mean we can no longer provide certain services to you. We will respond to requests within a reasonable time and may charge a reasonable fee for access requests, as permitted under the PDPA.
To unsubscribe from our emails, use the unsubscribe link in any message we send, or contact us using the details below.
Third-party links
This Website links to sites we do not operate, including social media platforms and our related site deepimpactonline.com. This Policy does not apply to those sites, and we are not responsible for their privacy practices. Please review their own policies.
Contact us
For any question, access or correction request, or complaint about this Policy or our handling of personal data, please contact:
Deep Impact Pte Ltd
138 Robinson Road, #02-26, Oxley Tower, Singapore 068906
Email: coach@deepimpactonline.com
Telephone: +65 6274 5145